Equipment Maintenance Recommendations

Peak Pilates® equipment is constructed of the finest components and materials. It will require only a small but very important investment of your time in a regular routine maintenance program. If you are using the equipment daily in a studio environment, we strongly suggest a bi-monthly maintenance program, incorporating the following elements:

Regular Inspection of Your Hardware

We highly recommend that you institute a regular inspection of the hardware on all equipment to make sure every nut, bolt and fastener is secure. A small assortment of basic tools will service all of our equipment:

  • 7/16" and 9/16" wrench (or socket, crescent or box end wrench)
  • #2 Phillips screwdriver
  • 3/16" hex key (Allen) wrench

Tighten any hex head bolts or nuts with standard wrenches. Use the 3/16” Allen wrench to tighten the hex screws in all pipefittings. Tighten any loose eyebolts with a wrench, inserting the blade of a screwdriver through the “eye” to keep it from turning. The Phillips screws used to secure various components on the equipment will rarely need tightening beyond their initial installation. In the rare instance that you detect a loose screw, use the Phillips screwdriver to tighten.

Periodic Inspection of All Springs

Even with extensive pre-testing and rigorous quality inspection, the possibility of failure due to undetected, random defects always exists. In addition, as a result of improper use or failure to replace fatigued springs in a timely manner, severe nicks or abrasions may develop. While this is a remote possibility, periodic inspection of your springs and immediate replacement once defects are identified is critical. Failure to do so could result in serious injury to the user.

We strongly advise establishing a routine program to monitor springs as well as replacing any spring in continuous daily use for over 24 months (or sooner in a high use facility). Any spring that exhibits early signs of fatigue (i.e. separation in coils, even if slight) must be replaced immediately.

Cleaning Framework

We finish the wooden framework on all equipment with a non-toxic, water-based lacquer that is virtually impenetrable. Other than an occasional wipe down using a mild soapy solution or furniture polish, no additional maintenance is necessary.


A daily routine of wiping down your vinyl upholstery after use with a mild cleaning solution that does not contain silicone is recommended. A dilute solution of mild soap in water can be used to clean not only the upholstery, but the wood, aluminum rails, chromed and galvanized steel poles, and carriage riding wheels (basically anything other than the ropes and/or leather straps). Wipe with a cloth dampened with plain water and dry after cleaning.

If you have an especially stubborn stain, please call Customer Service at 1-800-925-3674, for further advice.

Specific Recommendations for Reformers, TWS® and Cadillac Convertibles

Tracking Systems

The sealed bearings in the Carriage Wheels are permanently lubricated and require no further attention. You should periodically (once every 2–3 months) inspect the Wheel Axles. Remove any debris that might be entwined between the wheel and metal housing and tighten the axles if any wheel "play" is evident. The tracks upon which your carriage rides are anodized to inhibit the build-up of unsightly aluminum oxide residue. Clean them on an as-needed basis with a warm, mild soapy water solution and dry thoroughly with a soft cloth.

Foot Bar

Check the foot bar motion daily. In the unlikely event that the foot bar support loses its pivoting resistance, such as falling freely under its own weight, tighten the locknuts and contact us for replacement parts.

Primary Leather Straps

On an as-needed basis depending upon your environment, apply a coat of leather conditioner to your primary straps. This is very important as it will prevent them from drying out and cracking. Leather straps naturally stretch a bit through use. Sometimes the stretching will occur unevenly from strap to strap. You may find that you adjust one strap for length and not the other. Multiple holes allow you to adjust the length of your straps to suit your preference. Generally, after a month or two the straps will stabilize completely.

Swivel Ropes

Ropes used with the swivel pulley/riser system are under warranty for 90 days. Like springs, they are not meant to last a lifetime. You may experience some minor "fraying" on the rope as a result of use. This wear is completely normal and to be expected. Any ropes that tear or otherwise fail should be replaced immediately. We urge you to familiarize yourself with our attached limited Lifetime Warranty. Please don’t hesitate to call for assistance at any time.

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